TERMS AND CONDITIONS OF THE ONLINE STORE
TABLE OF CONTENTS:
- GENERAL PROVISIONS
- ELECTRONIC SERVICES IN THE INTERNET STORE
- TERMS AND CONDITIONS OF CONCLUDING A SALES AGREEMENT
- WAYS AND TERMS OF PAYMENT FOR THE PRODUCT
- COST, WAYS AND TERM OF DELIVERY AND COLLECTION OF THE PRODUCT
- PRODUCT COMPLAINT
- OUT-OF-COURT WAYS OF DEALING WITH COMPLAINTS AND CLAIMS, AND THE RULES OF ACCESS TO THESE PROCEDURES
- RIGHT OF WITHDRAWAL FROM THE CONTRACT
- PROVISIONS CONCERNING ENTREPRENEURS
- PERSONAL DATA IN THE ONLINE STORE
- FINAL PROVISIONS
The online store www.czescirolnicze.com cares about consumer rights. The consumer may not waive the rights granted to him under the Consumer Rights Act. Contract provisions less favorable to the consumer than the provisions of the Consumer Rights Act shall be invalid, and the provisions of the Consumer Rights Act shall apply in their place. Therefore, the provisions of these Terms and Conditions are not intended to exclude or limit any of the rights of consumers under mandatory provisions of law, and any possible doubts should be interpreted in favor of the consumer. In the event of a possible inconsistency between the provisions of these Regulations and the aforementioned regulations, these regulations shall prevail and shall be applied.
1. GENERAL PROVISIONS
1.1 The Online Store available at www.czescirolnicze.com is run by SKŁADNICA DĄBROWSKI SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ registered in the Central Register of Business Activity and Information of the Republic of Poland kept by the competent minister for economy, having the following business address: ul. Marii Konopnickiej 2A , 19-200 Grajewo, NIP 7191575493, REGON 521551768 , e-mail address: sklepczescirolnicze @ gmail.com, telephone number: 862610073.
1.2 These Regulations are addressed to both consumers and entrepreneurs using the Online Store (with the exception of pt. 11 of the Regulations, which is addressed exclusively to entrepreneurs).
1.3 The administrator of personal data processed in connection with the implementation of the provisions of these Regulations is the Service Provider. Personal data shall be processed for the purposes, to the extent and based on the principles indicated in the Regulations of the Online Store. Provision of personal data is voluntary. Each person whose personal data is processed by the Service Provider has the right to inspect its content and the right to update and correct it.
1.4.1. WORKING DAY - one day from Monday to Friday excluding public holidays.
1.4.2. REGISTRATION FORM - a form available in the Online Store that allows you to create an Account.
1.4.3. ORDER FORM - Electronic Service, an interactive form available on the Online Store that allows placing an Order, in particular by adding Products to an electronic shopping cart and determining the terms of the Sales Agreement, including the method of delivery and payment.
1.4.4. CUSTOMER - (1) a natural person with full legal capacity, and in cases provided for by generally applicable laws, also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, which is granted legal capacity by law; - who has concluded or intends to conclude a Sales Agreement with the Seller.
1.4.5. CIVIL CODE - the Civil Code Act of April 23, 1964 (Journal of Laws 1964 No. 16, Item 93 as amended).
1.4.6. ACCOUNT - Electronic Service, a set of resources in the Service Provider's ICT system, marked with an individual name (login) and password provided by the Customer, in which data provided by the Customer and information about Orders placed by him/her at the Online Store are stored.
1.4.7. NEWSLETTER - Electronic Service, electronic distribution service provided by the Service Provider via e-mail, which allows all Service Recipients using it to automatically receive from the Service Provider cyclical content of successive editions of the newsletter containing information about Products, news and promotions in the Online Store.
1.4.8. PRODUCT - a movable item available at the Online Store which is the subject of a Sales Agreement between the Customer and the Seller.
1.4.9. REGULATIONS - these regulations of the Online Store.
1.4.10. INTERNET SHOP - the Service Provider's online store available at the following Internet address: www.e-skladnica.pl.
1.4.11.SELLER; SERVICE PROVIDER - Tomasz Dąbrowski conducting business activity under the business name SKŁADNICA DĄBROWSKI SPÓŁKA Z OGRANICZONĄ ODPOWIALNOŚCIĄ registered in the Central Register of Business Activity and Information of the Republic of Poland kept by the minister competent for economy, having: business address: ul. Marii Konopnickiej 2A , 19-200 Grajewo, NIP 7191575493, REGON 521551768 , e-mail address: sklepczescirolnicze @ gmail.com, phone number: 862610073.
1.4.12. CONTRACT OF SALE - a contract of sale of a Product concluded or entered into between the Customer and the Seller through the Internet Store.
1.4.13. ELECTRONIC SERVICE - a service provided electronically by the Service Provider to the Customer through the Online Store.
1.4.14. SERVICE PROVIDER - (1) a natural person with full legal capacity, and in cases provided for by generally applicable law, also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, which is granted legal capacity by law; - using or intending to use the Electronic Service.
1.4.15. CONSUMER RIGHTS ACT, ACT - the Act of May 30, 2014 on Consumer Rights (Journal of Laws of 2014, item 827, as amended).
1.4.16. ORDER - the Customer's statement of intent made via the Order Form and aimed directly at concluding a Product Sales Agreement with the Seller.
2. ELECTRONIC SERVICES IN THE ONLINE STORE
2.1 The following Electronic Services are available on the Online Store: Account, Order Form and Newsletter.
2.1.1. Account - the use of an Account is possible after the Customer performs a total of three consecutive steps - (1) completing the Registration Form, (2) clicking the "Createan Account" field and (3) confirming the desire to create an Account by clicking on the confirmation link automatically sent to the provided e-mail address. In the Registration Form the Client is required to provide the following data: first and last name/company name, address (street, house/flat number, postal code, city, country), e-mail address, contact telephone number and password. For Service Recipients who are not consumers, it is also necessary to provide company name and Tax Identification Number.
220.127.116.11 The Electronic Account Service is provided free of charge for an indefinite period of time. The Customer has the option, at any time and without giving any reason, to remove the Account (resignation from the Account) by sending an appropriate request to the Service Provider, in particular via e-mail to the address: sklepczescirolnicze @ gmail.com or in writing to the address: M.Konopnickiej 2a Street; 19-200 Grajewo .
2.1.2. Order Form - the use of the Order Form begins when the Customer adds the first Product to the electronic shopping cart in the Online Store. The Order is placed when the Customer completes a total of two consecutive steps - (1) completing the Order Form and (2) clicking the Confirm Purchase - "Orderwith obligation to pay" box on the Web Store page after completing the Order Form. - Up to this point, it is possible to modify the entered data on your own (for this purpose, you should be guided by the displayed messages and information available on the website of the Online Store). In the Order Form, it is necessary for the Customer to provide the following data concerning the Customer: name and surname/company name, address (street, house/apartment number, postal code, city, country), e-mail address, contact telephone number and data concerning the Sales Agreement: Product(s), quantity of Product(s), place and method of delivery of Product(s), method of payment. In the case of Customers who are not consumers, it is also necessary to provide company name and Tax Identification Number.
18.104.22.168 The Electronic Order Form Service is provided free of charge and has a one-time nature and terminates at the moment of placing an Order through it or at the moment of earlier termination of placing an Order through it by the Customer.
2.1.3 Newsletter - using the Newsletter is possible after providing in the "Newsletter" tab visible on the site of the Online Store the e-mail address to which subsequent editions of the Newsletter are to be sent and clicking the "Subscribe" field. It is also possible to sign up for the Newsletter by checking the appropriate checkbox when creating an Account - the moment the Account is created, the Customer is signed up for the Newsletter.
22.214.171.124 The Newsletter Electronic Service shall be provided free of charge for an indefinite period of time. The Customer has the opportunity, at any time and without giving any reason, to unsubscribe from the Newsletter (Newsletter resignation) by sending an appropriate request to the Service Provider, in particular via e-mail to the address: sklepczescirolnicze @ gmail.com or in writing to the address: Konopnickiej 2a Street; 19-200 Grajewo .
2.3 The Customer is obliged to use the Online Shop in a manner consistent with the law and morality, taking into account respect for personal rights and copyrights and intellectual property of the Service Provider and third parties. The Client is obliged to enter data in accordance with the facts. The Client is obliged to prohibit the provision of unlawful content.
2.4 Mode of complaint procedure:
2.4.1 Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the Product complaint procedure, which is indicated in points. 6 and 7 of the Terms and Conditions), the Customer may submit, for example:
2.4.2. in writing to the address: Marii Konopnickiej 2a Street; 19-200 Grajewo ;
2.4.3. in electronic form via e-mail to: sklepczescirolnicze @ gmail.com
2.4.4. it is recommended that the Customer provide in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the irregularity; (2) the Client's request; and (3) contact details of the complainant - this will facilitate and expedite the processing of the complaint by the Service Provider. The requirements specified in the preceding sentence are in the form of a recommendation only and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
2.4.5 The Service Provider shall respond to the complaint immediately, no later than within 14 calendar days from the date of its submission.
3. CONDITIONS OF CONCLUDING A CONTRACT OF SALE
3.1 The conclusion of a Contract of Sale between the Client and the Seller shall take place after the Client places an Order using the Order Form on the Online Store in accordance with item. 2.1.2 of the Terms and Conditions.
3.2 The price of the Product shown on the website of the Online Store is given in Polish Zloty and includes taxes. About the total price including taxes of the Product being the subject of the Order, as well as about the costs of delivery (including fees for transportation, delivery and postal services) and other costs, and when it is not possible to determine the amount of these fees - about the obligation to pay them, the Customer is informed on the pages of the Online Store during the placement of the Order, including at the moment of expressing the Customer's will to be bound by the Sales Agreement.
3.3 Procedure for concluding a Sales Agreement on the Online Store using the Order Form.
3.3.1. The conclusion of a Sales Agreement between the Customer and the Seller shall take place after the Customer places an Order on the Online Store in accordance with item. 2.1.2 of the Terms and Conditions.
3.3.2. After placing an Order, the Seller shall immediately confirm its receipt and simultaneously accept the Order for execution. Confirmation of receipt of the Order and its acceptance for execution shall be made by the Seller sending the Customer an appropriate e-mail message to the Customer's e-mail address provided during the placement of the Order, which shall contain at least the Seller's statements about receipt of the Order and its acceptance for execution and confirmation of the conclusion of the Sales Agreement. As soon as the Customer receives the above e-mail message, the Sales Agreement between the Customer and the Seller is concluded.
3.4. Recording, securing and making available to the Customer the content of the concluded Sales Agreement shall take place through (1) making these Terms and Conditions available on the website of the Online Store, and (2) sending the Customer the e-mail message referred to in item 3.3.2. of the Terms and Conditions. 3.3.2. of the Terms and Conditions. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller's Online Store.
4. METHODS AND TERMS OF PAYMENT FOR THE PRODUCT
4.1 The Seller shall make available to the Customer the following methods of payment for the Sales Agreement:
4.1.1 Payment on delivery upon receipt of the shipment.
4.1.2 Payment by bank transfer to the Seller's bank account.
126.96.36.199 Bank: SBRBANK
188.8.131.52 Account number: 08 8769 0002 0215 6480 2000 0010.
4.1.3. Electronic and credit card payments via PayPro service - the possible current payment methods are specified on the Online Store website in the "Internet Payments" tab and on the website http://www.przelewy24.pl.
184.108.40.206 Settlement of electronic payment and payment card transactions is carried out according to the Customer's choice through the PayPro service. Processing of electronic payments and payment cards is carried out by:
220.127.116.11 PayPro - the operator of payment cards is PayPro SA Settlement Agent, 15 Kanclerska Street, 60-327 Poznan, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań Nowe Miasto and Wilda in Poznań, VIII Economic Department of the National Court Register under KRS number 0000347935, NIP 7792369887, Regon 301345068.
4.2 Payment Term:
4.2.1. If the Customer chooses to pay by bank transfer, electronic payment or payment card, the Customer shall be obliged to make payment within 7 calendar days from the date of conclusion of the Sales Agreement.
4.2.2. If the Customer chooses cash on delivery payment, the Customer shall be obliged to make payment upon receipt of the shipment.
5. COST, METHODS AND DATE OF DELIVERY AND COLLECTION OF THE PRODUCT
5.1. Delivery of the Product is available in the territory of the Republic of Poland.
5.2. The delivery of the Product to the Customer is chargeable, unless the Sales Agreement provides otherwise. The Product delivery costs (including transportation, delivery and postal service fees) are indicated to the Customer on the pages of the Online Shop in the "Delivery" tab and during the Order placement, including when the Customer expresses his/her will to be bound by the Sales Agreement.
5.3 Personal collection of the Product by the Customer is free of charge.
5.4 The Seller shall make available to the Customer the following methods of delivery or collection of the Product:
5.4.1. postal delivery, cash on delivery.
5.4.2. courier delivery, cash on delivery.
5.5 Theterm of delivery of the Product to the Customer is up to 7 Business Days, unless a shorter term is specified in the description of the Product in question or when placing the Order. In the case of Products with different delivery terms, the delivery term is the longest term specified, which, however, cannot exceed 7 Business Days. The beginning of the term of delivery of the Product to the Customer is calculated as follows:
5.5.1. if the Customer chooses the method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or settlement account.
5.5.2. If the Customer chooses the payment method on delivery - from the date of conclusion of the Sales Agreement.
5.6 Deadline for readiness of the Product for collection by the Customer - if the Customer chooses to collect the Product in person, the Product will be ready for collection by the Customer within 2 Business Days, unless a shorter deadline is specified in the description of the Product in question or when placing the Order. In the case of Products with different dates of readiness for collection, the date of readiness for collection shall be the longest date specified, which, however, shall not exceed 2 Business Days. The Customer will additionally be informed by the Seller about the readiness of the Product for collection by sending an appropriate e-mail message to the Customer's e-mail address provided during the placement of the Order. The beginning of the period of readiness of the Product for collection by the Customer is calculated as follows:
5.6.1 In case the Customer chooses the method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or settlement account.
5.6.2. If the Customer chooses the method of cash on delivery in person - from the date of conclusion of the Sales Agreement.